Supply chain manager
Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 70 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.
As a Supply Chain Manager, you design, implement and monitor tactical and operational supply chain plans, adapted to the context of an MSF project or programme.
You play a key role in ensuring the reliability, responsiveness and resilience of MSF supply chain operations in complex and dynamic environments.
MAIN RESPONSIBILITIES
- Analyse the context and operational needs, identify and address supply-chain related risks and opportunities, and adapt action plans and resources accordingly
- Oversee supply chain operations across the assigned domain(s), including procurement, warehousing and stock management, transport and freight management, importation and customs, or order management and purchasing
- Collaborate closely with internal stakeholders to define needs and priorities, and contribute to demand planning
- Ensure compliance with MSF guidelines and procedures, prevent fraud and corruption, and pragmatically adapt processes to meet operational needs efficiently
- Build and maintain strong relationships with external partners, suppliers, and authorities
- Promote the effective use of supply information systems, enhancing data quality, transparency, and traceability of supply chain activities
- Monitor performance through data analysis and key indicators, delivering clear insights and actionable recommendations to strengthen decision-making and supply chain resilience
- Manage and develop the Supply Chain team by providing day-to-day supervision, technical guidance, coaching and tailored training to enhance both individual and team performance
- Contribute to human resources process, including recruitment, onboarding, training, development and evaluation of supply staff, in close collaboration with the Human Resources department
- Ensure that safeguarding principles and practices are proactively integrated into daily operations and activities, community engagement, and staff interactions
PROFILE
- Minimum 3 years of higher education in a relevant field, such as management, international business administration or a related discipline, and/or a specialization in Logistics or Supply Chain; or equivalent professional experience
- Minimum 2 years of professional experience in a Logistics or Supply Chain role with responsibilities in one or more of the following domains: procurement, warehousing, transport, customs (import/export), demand planning & inventory management, supply information systems, or supply process synchronization
- Experience with information systems technology such as ERPs is an asset
- Ability to share knowledge through coaching, training, or mentoring is an asset
- Experience working with NGOs or INGOs, particularly in a supply-chain related role, or significant exposure to complex operational contexts is an asset
LANGUAGES
- Proficiency in English and French, both spoken and written
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Good knowledge of Spanish, Portuguese or Arabic is an asset
COMPETENCIES
- Collaborate and communicate clearly; build trust with colleagues
- Lead, support, guide, and motivate teams with confidence and empathy
- Take initiative, remain solution-oriented, and act proactively
- Translate strategic vision and operational realities into clear priorities and actions
- Work independently, plan effectively, and organise your and your team’s work properly
- Remain resilient and manage stress in challenging situations
- Practise cross-cultural awareness and work effectively with diverse teams
- Show flexibility by adjusting plans, locations and ways of working in coordination with others when circumstances and priorities change
- Excellent knowledge of IT skills and analytical skills (context, indicators, databases…)
- Operational support orientation
- Ability to prioritize and adapt in complex and high-pressure environments while maintaining professional judgment and collaboration